Refund policy: when do you get the challenge fee back?

1. 1
   Route 1 — A reward for consistent performance

   The original challenge fee is refunded at 100% on your 3rd approved payout-cycle event. Only approved payout events count; payouts under review, on hold, rejected, or connected to a rule breach may not count.

2. 2
   Route 2 — Withdrawing before you trade

   If no trade has been placed on the account after purchase, you can request a refund within 5 calendar days of the purchase. In that case, commission, payment or transfer fees are deducted from the refunded amount or borne by the user.

The first route is designed to reward sustained performance on a funded account, not merely one successful payout.