The 30-day inactivity rule

If no trade is recorded for 30 consecutive calendar days, the account is treated as dormant and closed.

⏱ About 1 min readLast reviewed: Jul 27, 2026Version 1
At a glance

If no trading activity is recorded on a trading account for 30 consecutive calendar days, the account is identified as dormant and will be closed.

What counts as trading activity?

Allowed
  • Opening at least one trade
  • Closing at least one trade
Not allowed
  • Logging in to your dashboard
  • Viewing the account
  • Changing your password
  • Checking metrics and statistics

Where the rule applies

ProductPhase onePhase twoPhase threeFunded account
Master✓✓—✓
Phoenix✓✓—✓
Triple✓✓✓✓

Applies in every phase and on the funded account.

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