The 30-day inactivity rule
If no trade is recorded for 30 consecutive calendar days, the account is treated as dormant and closed.
⏱ About 1 min readLast reviewed: Jul 27, 2026Version 1
At a glance
If no trading activity is recorded on a trading account for 30 consecutive calendar days, the account is identified as dormant and will be closed.
What counts as trading activity?
Allowed
- Opening at least one trade
- Closing at least one trade
Not allowed
- Logging in to your dashboard
- Viewing the account
- Changing your password
- Checking metrics and statistics
Where the rule applies
| Product | Phase one | Phase two | Phase three | Funded account |
|---|---|---|---|---|
| Master | ✓ | ✓ | — | ✓ |
| Phoenix | ✓ | ✓ | — | ✓ |
| Triple | ✓ | ✓ | ✓ | ✓ |
Applies in every phase and on the funded account.
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